Shipping policy

FREE SHIPPING on all orders over AU$100 / US$100 / €75 / £75 

Orders are delivered Australia wide from our packing temple in Sydney as well as to the United Kingdom, North America, Europe and most international destinations. All orders are sent using a trackable service, so you can follow the progress of your order as it makes it way to you!

The shipping fees DO NOT include VAT and any other customs charges that you may (or may not) incur, should your order be processed by an overly curious customs agent. Whether or not a shipment is assessed is determined by Customs and something we are unable to predict or control. Taxes and duties are calculated based upon the value of the order and whether it falls outside of the tax free threshold.

As with all postal services, unexpected delays can occur from time to time, particularly during peak periods such as Christmas. visitingjamestown will always do whatever we can to help trace delayed parcels. However please understand we have no control or influence over customs and postal services.

Should you require your parcel to be left unattended at your nominated address without a signature verifying receipt, please specify under shipping instructions. Please refer to the visitingjamestown shipping table below for our full range of rates and estimated delivery times.

NB: These  delivery times are based on major cities.  Please allow 1-2 days extra for areas outside of major cities.