Terms & Conditions

ACCEPTANCE OF THESE TERMS AND CONDITIONS 

If any person (“the User”) enters any data on this website, or clicks on any link on this website after clicking on the link displaying these terms and conditions, this constitutes the formation of contract between the User and visitingjamestown Pty Ltd ACN 166 183 240 (“visitingjamestown ”). This contract is subject to the following terms and conditions.


QUALITY GUARANTEE

View our Quality Guarantee.


PRICING

For Australian customers, GST is included in visitingjamestown’s prices. The User is responsible for any taxes imposed by jurisdictions other than Australia in relation to any goods or services provided by use of this website.


RETURNS POLICY

View our Returns Policy.


DISCLAIMER

The information and materials contained in this website and all websites linked to this website, including text, graphics, links or other items are provided without any warranty.

visitingjamestown gives no warranty in relation to any products supplied by use of this website, other than such warranties as are set out expressly in our Quality Guarantee and our Returns Policy, and other than any warranties which may be implied by law, and which cannot legally be excluded.

visitingjamestown does not warrant the adequacy, accuracy, reliability or completeness of this information or materials and expressly disclaims liability for errors or omissions in such information or materials. No warranty of any kind, implied, express or statutory, title, merchantability, satisfactory quality, fitness for a particular purpose, is given in conjunction with the information and materials.

visitingjamestown does not make any representation, warranty or endorsement of any of the products, services or information provided in this website. This disclaimer shall take effect to the fullest extent permitted by law.


COPYRIGHT NOTICE

The copyright in this website is owned by visitingjamestown. No part of this website may be reproduced, distributed, republished, displayed, broadcast, hyperlinked or transmitted in any manner or by any means without the prior written permission of visitingjamestown provided that permission is granted to download and print the materials on this website for personal, non-commercial use only, provided the User does not modify the materials and that the User does not delete any notices relating to copyright included in the materials. This permission terminates automatically if the User breaches any of these terms or conditions. Upon termination, the User shall immediately destroy any downloaded and printed materials.


INTELLECTUAL PROPERTY

The trade marks, logos, design of products and other intellectual property (the "Intellectual Property") used and displayed on this website are registered or unregistered Intellectual Property of visitingjamestown, or are licensed to visitingjamestown. Nothing on this website should be construed as granting, by implication, estoppel, or otherwise, any licence or right to use any Intellectual Property displayed or referred to on this website, without the written permission of visitingjamestown. visitingjamestown aggressively enforces its intellectual property rights to the fullest extent of the law. The Intellectual Property may not be used in any way, including in advertising or publicity pertaining to distribution of materials on this website, without prior written permission of visitingjamestown.

The User shall not be directly or indirectly involved in the manufacture or supply of any products with an appearance identical to or deceptively similar to products displayed on this website.


EXCLUSION OF LIABILITY

visitingjamestown shall in no event be liable for any damages, loss or expense including, without limitation, direct, indirect, special, or consequential damage, or economic loss arising from or in connection with:

  • any access, use or the inability to access or use this website, or reliance on the contents of this website; 
  • any system, server or connection failure, error, omission, interruption, delay in transmission, or computer virus; 
  • any use of or access to any other website linked to this website; 
  • any products supplied as a result of the use of this website. 
  • even if visitingjamestown or its agents or employees are advised of the possibility of such damages, losses or expenses. 

Any hyperlinks to any other websites are not an endorsement or verification of such websites and such websites should only be accessed at the User’s own risk. This exclusion clause shall take effect to the fullest extent permitted by law. 


TRANSMISSIONS

The User is prohibited from posting or transmitting to or from this website, or to or from the Facebook pages, Twitter account, or any other social media related to visitingjamestown any unlawful, threatening, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material, or any other material that could give rise to any civil or criminal liability under the law.


PRIVACY

 Your privacy is extremely important to us and we are committed to fair practices that protect your information. This Privacy Policy is provided to explain our information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make our policies and procedures available on every page of this website. In all instances we are committed to transparency with our customers, employees and protecting your data privacy

Scope of this Privacy Policy   

visitingjamestown obtains information about individuals in these main ways;

  1. when you become an visitingjamestown customer, 
  2. when you sign up for our mailing list, either at the time of purchase or through forms on this website, 
  3. when you are a service provider to visitingjamestown. 

Whose information and what information does visitingjamestown collect?   

visitingjamestown collects information from customers and end users who have placed an order or signed up for an visitingjamestown account. If you interact with visitingjamestown in the course of seeking customer service for a particular product or service, you are probably an end user. We process Customers and End User Data which means information which may include but is not limited to, the first name, last name, phone number and email address.

What does visitingjamestown do with the information it collects. 

In general, we use the information collected to provide you with a great overall experience interacting with us and when using the visitingjamestown website and to help us understand who uses our offerings, for internal operations such improving the visitingjamestown website and our products and services, to contact you for customer service and billing purposes and to facilitate the delivery of visitingjamestown promotions in some cases, including using your email to send information to you about our products and services.

We use your information to send you a welcome e-mail after you create an account or place an order, to send you information about your order, or when you sign up to receive our newsletters. We also use your information to send other e-mail communication related to the visitingjamestown website. We always give you the option to unsubscribe in any email we send you.

If you identify yourself to us by sending us an e-mail with questions or comments, we may use your information to respond to your questions or comments, and we may file your questions or comments (with your information) for future reference.

What choices do I have regarding the collection, disclosure and distribution of personal information?  

Except as otherwise described in this Privacy Policy, we will only use personal information for the purposes described above or as otherwise disclosed at the time we request such information from you. You must "opt in" and give us permission to use your personal information for any other purpose. You may also change your preference and "opt out" of receiving certain marketing communications from us by clicking the unsubscribe link included on the bottom of all such communications, or by contacting us via email.

Who can I contact if I have any privacy questions?

If you have any questions or comments about this Privacy Policy or feel that we are not abiding by the terms of this Privacy Policy, please contact us in any of the following ways:

By email (service-clients@visitingjamestown), or

By postal mail or courier:

Attn: visitingjamestown
PO Box 6184
Wetherill Park NSW, 1851
Australia


VARIATION OF THESE TERMS AND CONDITIONS  

visitingjamestown may at any time revise these Terms and Conditions by updating this webpage. By using this website, you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then current version of the Terms and Conditions by which you are bound.


INTERPRETATION OF THESE TERMS AND CONDITIONS

In the event that any of the provisions of these terms and conditions is unenforceable, then the other provisions of these terms and conditions shall remain of full force and effect.


APPLICABLE LAW AND JURISDICTION

The contract referred to above is subject to the laws of New South Wales, Australia. The parties consent to the exclusive jurisdiction of the courts of New South Wales, Australia to determine any dispute arising under such contract.