Quality Guarantee

Test Ride any of visitingjamestown's products to destruction, and if you are not completely satisfied within 100 days of receipt due to a manufacturing flaw occurring with this product, you can return it. Upon receipt, visitingjamestown will assess whether or not the product has suffered a manufacturing flaw and will either exchange, repair or refund the product as required. It's that simple. Please note that items that are damaged as a result of excessive or long term usage or abuse are not considered to be faulty.

If you would like to exchange a faulty item, please be aware that it can only be replaced for the same product in the same size, subject to availability. Where possible visitingjamestown will offer to repair faulty items.

If a faulty item has been worn it must be freshly laundered before being returned. All unwashed worn garments will be returned back to the customer.

Our commitment to quality includes exceptional levels of after - sales care from an experienced and dedicated customer service team.